Civic Action: Ng Shou Jin

Shou Jin brings extensive experience in education, community work, volunteer management and service innovation. Beginning her career as a teacher, she later joined New Hope Community Services, where she led operations at the SG Cares Volunteer Centre and established partnerships with over 120 organisations. At HCSA Community Services, she led the development of its Theory of Change and impact measurement frameworks. She also holds a Master’s in Social Innovation from the University of Cambridge and was part of the 2024 NCSS 40-Under-40 cohort.

Fellowship Goals and Aspirations
Shou Jin seeks to develop and test an Empathy-to-Action Framework that translates awareness of social issues into sustained civic participation. With support from the Fellowship, she aims to generate evidence and develop practical tools and an implementation model that schools, corporations and community partners can use to encourage volunteering, advocacy and active community involvement.